For established Partners HealthCare patients, including previous Partners Urgent Care patients: Partners HealthCare On Demand offers convenient, high-quality virtual urgent care services. During the Coronavirus Disease 2019 (COVID-19) pandemic, Partners HealthCare On Demand can be used to seek medical advice about COVID-19-related concerns, as well as other urgent care needs.
Patients can connect through a secure, interactive video visit on their tablet, smart phone, or computer 24 hours a day, 7 days a week. This service is for adults and children ages 3 and older. Anyone under the age of 18 will need to be accompanied by an adult. This service is only available to patients in Massachusetts.
Partners HealthCare On Demand is NOT for medical emergencies. For medical emergencies, call 911.